Terms of service

Last updated: September 6, 2026

Welcome to luckytile.store, operated by Lucky TIM ("Lucky Tile," "we," "us"). By visiting our Site or purchasing from us, you agree to the following terms. Please read them.

1. Overview. These Terms of Service govern your use of the Site and any purchase you make. We may update them at any time; the current version always lives on this page, and continued use of the Site means you accept any changes.

2. Eligibility. By using this Site you confirm you are at least the age of majority in your place of residence, or that you have the consent of a parent or guardian.

3. Products. Our mahjong sets are produced in limited batches. Our accessories are made individually to order. Colors and finishes may vary slightly from screen images due to monitor differences and natural variation in the printing and manufacturing process; minor variations are normal and not defects. We reserve the right to limit quantities or refuse any order.

4. Pricing and payment. All prices are in US dollars (USD). We make every effort to display accurate prices and product information, but errors can occur; if we discover an error in the price of something you've ordered, we'll contact you before proceeding. Payment is taken in full at the time of purchase.

5. Orders, cancellations, and returns. Because our items are made in limited batches or individually to order, cancellation and return terms are limited, and they differ between mahjong sets and accessories. Both are set out in full in our Return and Refund Policy, which is incorporated into these Terms. Please review it before ordering.

6. Shipping. We ship to the United States. Production and delivery timelines shown on each product page are estimates, not guarantees. We are not responsible for carrier delays once an order has shipped.

7. Intellectual property. All content on this Site, including designs, artwork, tile illustrations, text, and images, is owned by Lucky TIM and protected by law. You may not reproduce, copy, or resell our designs or content without written permission.

8. Limitation of liability. To the fullest extent permitted by law, Lucky Tile is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. Our total liability for any claim is limited to the amount you paid for the order in question.

9. Governing law. These Terms are governed by the laws of Israel, without regard to conflict-of-law principles.

10. Contact. Questions about these Terms? Email support@luckytile.store.


לקוחות בישראל — תקנון האתר בעברית: תקנון לצרכן, תקנון ביטול עסקה.