The fine print, plainly
Questions & Answers
Everything worth knowing before you claim a set. No riddles here.
What is The Witch's Grimoire Mahjong Set?
The Witch's Grimoire Mahjong Set is a collectible mahjong set inspired by folklore, forgotten stories, and mysterious botanical illustrations.
According to the Archivist's notes, the set was reconstructed from scattered sketches and fragments connected to a mysterious witch. Each tile, symbol, and detail was carefully recreated as part of the collection's hidden story.
According to the Archivist's notes, the set was reconstructed from scattered sketches and fragments connected to a mysterious witch. Each tile, symbol, and detail was carefully recreated as part of the collection's hidden story.
How many tiles are in the set?
162 tiles in all: 108 suit tiles across bams, cracks and dots, 16 winds, 12 dragons, 10 flowers, 10 jokers, and 6 blank spares.
Standard American sizing throughout, 1.42″ × 1.02″ × 0.51″.
Standard American sizing throughout, 1.42″ × 1.02″ × 0.51″.
Are the tiles engraved or printed?
The artwork combines engraved details with precision-applied color artwork to create the detailed designs found throughout the collection.
What are the tiles made from?
The tiles are made from 3 layers of premium acrylic designed specifically for The Witch's Grimoire collection.
How long does it take to receive my order?
We are working closely with our production and shipping partners to make every effort to have Witch's Grimoire Mahjong Sets arrive before Halloween.
Because each set is produced specifically for this collection and travels internationally, timing can vary depending on production progress, shipping method, customs processing, and your location. We will provide updates throughout the process and tracking information once your order ships.
Accessories are made to order. The delivery estimate is shown on each accessory's product page.
Because each set is produced specifically for this collection and travels internationally, timing can vary depending on production progress, shipping method, customs processing, and your location. We will provide updates throughout the process and tracking information once your order ships.
Accessories are made to order. The delivery estimate is shown on each accessory's product page.
Can I track my order?
Yes. Once your order ships, you will receive tracking information by email.
Can I change or cancel my order after placing it?
Mahjong sets: cancellation can be requested within 48 hours of purchase. Approved cancellations are refunded minus a $30 cancellation fee, which covers payment processing, order preparation and production scheduling already underway. After 48 hours, orders cannot be canceled because production and fulfillment preparation may have already started.
Accessories: each accessory is made to order, so accessories cannot be changed or canceled after purchase. Please check your size and color before checking out.
Accessories: each accessory is made to order, so accessories cannot be changed or canceled after purchase. Please check your size and color before checking out.
Do you accept returns?
Mahjong sets: we accept returns of unused, unopened sets within 14 days of delivery. Return shipping is the buyer's responsibility and cost.
Accessories: because each accessory is made to order, accessories cannot be returned or exchanged, including for size or color. If your order arrives damaged, defective or not what you ordered, contact us within 7 days of delivery with your order number and photos, and we'll make it right for you.
Please see our Refund & Cancellation Policy for full details.
Please contact us as soon as possible at: support@luckytile.store
Accessories: because each accessory is made to order, accessories cannot be returned or exchanged, including for size or color. If your order arrives damaged, defective or not what you ordered, contact us within 7 days of delivery with your order number and photos, and we'll make it right for you.
Please see our Refund & Cancellation Policy for full details.
Please contact us as soon as possible at: support@luckytile.store
How should I clean my tiles?
We recommend gently cleaning your tiles with a soft cloth.
Avoid harsh chemicals, abrasive materials, or soaking the tiles in water.
Avoid harsh chemicals, abrasive materials, or soaking the tiles in water.
What if I have another question?
Still deciding? The story is the best way to know if this set is yours.
Enter the collection